how do you create an omni-channel customer experience

how do you create an omni-channel customer experience – Barnsley e-commerce support service

10/02/2022

1:00 pm - 3:00 pm

,

About The Event

10th February 2022 @ 1:00 pm – 3:00 pm

Join this event as part of the how do programme, a 6 week course, designed exclusively for Barnsley, with your business in mind.

During the event you will find out more about:

  • Gain an overview of customer preferences, possible engagements they can have with a brand and how to understand the customer
  • How to bridge the gap between online and physical stores to create a cohesive customer experience
  • How to engage with customers across all channels e.g. live streaming, virtual try-ons, booking physical appointments online
  • How to collect, manage and use data

Speakers

Lynsey Sweales CEO, Social B

Lynsey is an international digital and e-Commerce strategist, trainer and facilitator. With over 20 years’ experience, Lynsey utilises her strategic, technical and hands-on knowledge and experience to help national and international organisations innovate and grow their revenue profitably. Skilled in engaging and inspiring clients to achieve `best in class ́ results both globally and in country her vast experience includes working with brands such as Colgate Palmolive, Google, Elsevier, McCormick, Bacardi, VW plus many more.

 

This event is part of a wider support offer for businesses in Barnsley where you will gain exclusive access to over 30 hours training with ten e-Commerce specialists, providing industry insights and practical advice showing you how to grow an online retail business – that’s £10K worth of training for free!

Find the full programme here and register now.