how do you retain loyal customers

how do you retain loyal customers – Barnsley e-commerce support service

24/02/2022

9:00 am - 10:30 am

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About The Event

24th February 2022 @ 9:00 am – 10:30 am

Join this event as part of the how do programme, a 6 week course, designed exclusively for Barnsley, with your business in mind.

During the event you will find out more about:

  • How to turn customers into fans
  • Understanding and quantifying your customer journey
  • How to create a branded post sales experience
  • A review of technology to create a winning repeatable post sales experience
  • Why the buy button isn’t the end of your customer’s journey

Speakers

Matt Simmons e-Commerce Geek, Sales Geek

Having worked in the e-Commerce space for a number of years, Matt has gained an incredible amount of experience working with small start-ups through to large publicly traded companies making in excess of 20,000 orders a day. Matt specialises in branding and customer experience and uses his logistics and fulfilment knowledge to help businesses gain repeat orders from the often overlooked side of e-Commerce.

 

This event is part of a wider support offer for businesses in Barnsley where you will gain exclusive access to over 30 hours training with ten e-Commerce specialists, providing industry insights and practical advice showing you how to grow an online retail business – that’s £10K worth of training for free!

Find the full programme here and register now.