Support for Employment

If you have lost your job, are out of work, employed and at risk, or employed and want to do some free training to help progress at work or get a new job, we have a team of people able to give you some free support.  Our helpdesk will be open Monday – Friday between 8.30 am and 5.30 pm.  We aim to talk to you on the same day and to book you an appointment with support within 24 hours where we can.  There are further details on the helpdesk below.  If you want to log a request for a call please email – and the team will respond as soon as they can. 

Alternatively, you can contact the services below directly:

Self Service:

Job Centre:
In line with Government advice on social distancing, to help protect our customers, communities, and colleagues from today, our doors will be temporarily closed and we do not need anyone to come into a Job Centre face to face. We are asking everyone to access our services either online, or by telephone.


Barnsley Job Centre Number:  01226 263082 or 01226 263008 (If you call us, we will call you back immediately so that we minimise the cost to you)

Universal Credit National Number: 0800 328 5644. Text Phone 0800 328 1344. NGT text relay – if you cannot hear or speak on the phone: 18001 then 0800 328 1744

Jobseekers Allowance 0800 055 6688. Text Phone 0800 023 4888. NGT text relay – if you cannot hear or speak on the phone: 18001 then 0800 055 6688

Employment and Support Allowance 0800 169 0310. Text Phone 0800 328 1344. NGT text relay – if you cannot hear or speak on the phone: 18001 then 0800 328 1744

If you require a PES voucher, please contact 01226 263082 or 01226 263008 and we will make arrangements to issue this to you

All 0800 calls are free.

More information is available for guidance on redundancy and help finding work and claiming benefits.

Recruitment Agencies are working with businesses to fill jobs quickly, they have temporary and permanent contracts.  If you want to get in touch with them a list of contact details are available here.

A lot of free support is available to you locally:

If you are in work and at risk of redundancy

If you want help:

The team will help you find the support you need to get you into work as soon as you can free of charge.

Barnsley Employment Support Helpdesk:
Email us at

Support available includes:

Advice to determine your eligibility for Universal Credit and how to start and prepare your claim; job searching, getting your digital CV ready, support with applications and interviews and access to free training if you want to develop your skills for a new role or promotion

Citizens Advice

The Team at Citizens Advice can help you as well, they will be able to talk to you on the phone and help you think through what you need to do

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